In traditional model, the value chain activities between the two organizations are linearly and sequentially linked. Information quality degrades down the value chain, and coordination problems appear between the activities in the various stages.
The VMI model changes the traditional customers-initiative ordering process. With VMI system, TAL able to obtain the real time and front- line sale data from retailer. Then TAL can forecast demand on either store or warehouse level and automatically create purchase order. After checking the sufficiency of inventory, production will be started. Finally, products will be transited to retailer(J.C Penny) without confirmation of retailer.
With the VMI system, the sequential value chain between TAL and J.C. Penney has been transformed into an integrated and synchronized value network. The value activities of the two organizations are intertwined and allowing for multiple touch points for collaboration and information exchange.
Porter’s Value Chain Model: Traditional VS Integrated
JC Penney(TAL’s clients) can be used as example to show the difference between tradition value chain and value chain integrated by VMI.
Traditional Model:
Traditional Model:
|
Inbound Logistic
|
Operations
|
Outbound Logistic
|
Marketing and Sales
|
Service
|
TAL
|
Demand forecasting
Forecast the demand of raw material based on past data.
Purchase and receive
Purchase and receive raw material in warehouse before having sales
order.
Shorten the order-delivery cycle
|
Production
Manufactures garment based on
JC Penney’s specification and needs
Product packing
Pack garment
in proper way to ship
|
Delivery
Delivers garment to JC Penney
|
||
JC Penney
|
Order and receive
Place order from TAL based on its
own forecasting of sales.
Receives garment from TAL
|
Control
Monitor the sales and have inventory
control. Placing replenishment
orders based on the
customer demand
|
Distribution
After re-packing, distribution centers
deliver garment to retail outlets
|
Use traditional
advertising to boost the sales
|
-Collecting
feedback for product
Enhancement.
-Provide
after-sale service.
|
Integrated Model:
New Model:
|
Inbound Logistic
|
Operations
|
Outbound Logistic
|
Marketing and Sales
|
Service
|
TAL
|
Ordering
order material based on front-line sales requirement
|
Create purchase order:
The system create
purchase order for JC Penny automatically
-Start to manufacture garment without JC Penny’s confirmation
-check inventory level and replenish |
Pack and deliver product to JC Penny’s warehouse or
retail stores
|
-based on the front-line sale information, TAL predict
new demand trend
-Give useful suggestion or idea to JC Penny
|
Allows a hands off approach for JC Penney
|
JC Penney
|
monitor
the sales
|
Re-pack
and deliver garment to retailer stores
|
Use traditional
advertising to boost the sales
|
-Provide
after Sales Service
-Exchange
the sales information with TAL
|
Porter’s value chain model can be divided into (1) primary activities and (2) supporting activities.
(1)The primary activities:
Inbound Logistics - involve relationships with suppliers and include all the activities required to receive, store, and distributing inputs.
Operations - are all the activities required to transform inputs into outputs for products and services.
Outbound Logistics - include all the activities required to collect, store, and distribute the output.
Marketing and Sales - activities inform buyers about products and services, induce buyers to purchase them, and facilitate their purchase.
Service - includes all the activities required to keep the product or service working effectively for the buyer after it is sold and delivered.
Inbound Logistics - involve relationships with suppliers and include all the activities required to receive, store, and distributing inputs.
Operations - are all the activities required to transform inputs into outputs for products and services.
Outbound Logistics - include all the activities required to collect, store, and distribute the output.
Marketing and Sales - activities inform buyers about products and services, induce buyers to purchase them, and facilitate their purchase.
Service - includes all the activities required to keep the product or service working effectively for the buyer after it is sold and delivered.
(2) The supporting activities:
Procurement - is the acquisition of inputs, or resources for the firm from vendors
Human Resource management - consists of all activities involved in recruiting, hiring, training, developing, compensating and laying off personnel.
Technological Development - involve the equipment, hardware, software, procedures and technical knowledge to bear in the firm's transformation of inputs into outputs.
Infrastructure - functions or departments to serves the company's needs and link various parts together
References:
http://www.ifm.eng.cam.ac.uk/dstools/paradigm/valuch.html
http://www.mindtools.com/pages/article/newSTR_66.htm
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